QUESTIONS & ANSWERS
In the US : Free Shipping for standard delivery by USPS. For others countries please enter your full address on the checkout page to get the price of the delivery.
This price cover logistic costs, specific book packaging and insurance.
Delivery take between 2 days (East coast) and 7 days (West coast) depending on your location. In europe delivery take between 2 and 5 days. South America, Asia, Africa, delivery take between 5 and 10 days.
Please note that orders placed on Friday afternoon will only be processed on Monday, so the book will arrive Wednesday or Thursday.
You can select an express delivery by UPS on some books to get a 48H delivery in the US.
We use Mondial Relay service for parcel relays, Chronopost & UPS for fast deliveries as well as Colissimo & DHL for the majority of our international shipments.
Your book will be waiting for you at your post office or at a partner location. it can also be delivered the next day or two days later depending on your place of residence.
Order and payment
We accept payments by credit card (visa, mastercard or american express) as well as by bank transfer or check.
Please note that if you choose to pay by bank transfer or check, we will only send the book after receiving it. Banking information is provided at the time of ordering.
Your payments are encrypted by SSL/HTTPS. Our payment solution is certified by the most stringent standard: PCI DSS level 1.
Please contact us as soon as possible.
Depending on the progress of the preparation of your order we can modify it.
Depending on the progress of the preparation of your order we may be able to cancel it.
Please contact us immediately if you want to cancel your order.