Conditions to obtain the return and refund of your book

  • You must have purchased the book 14 days ago or less (as per invoice).
  • The Product returned must be in its original packaging, in perfect condition, suitable for resale and not used
  • Hemeria will reimburse the Customer for the amount of the Product within fourteen (14) days of receipt of the Product and all the elements necessary to implement the Customer’s refund. This refund may be made by the same means of payment as that used for the Client. In this respect, the Customer having paid his order in the form of credit/ gift vouchers can be refunded by Hemeria by credit/ gift vouchers.